Giantex lounge chair recall issued after customer’s finger was amputated; CPSC warns of “amputation hazard”
Seattle, Washington (Times Media Service) — The U.S. Consumer Product Safety Commission recalled about 1,155 Giantex lounge chairs after a consumer’s finger was amputated; owners of blue model NP10025NY should stop use immediately and contact Giantex for a full refund.
- Immediate hazard: The chair’s five-position locking mechanism can create a pinch point that the CPSC describes as an “amputation hazard.”
- Units affected: About 1,155 blue Giantex lounge chairs, model NP10025NY, sold online between August 2023 and October 2025.
- Remedy: Giantex is offering a full refund; consumers can request a prepaid return or be instructed to destroy the chair and submit photos for verification.
- Source: Official recall details from the U.S. Consumer Product Safety Commission recall notice and local reporting from Boston 25 News.
What happened: the reported injury and the safety concern
Timeline: The recall was announced on May 28, 2026, after Giantex reported one injury to the CPSC. According to the CPSC recall notice, a consumer’s finger was amputated while adjusting the backrest.
The agency warns that the chair’s five-position adjustable locking system creates a pinch point where fingers can become trapped during adjustment. The CPSC’s formal language—labeling the risk an “amputation hazard”—indicates potential for partial or full loss of a finger or other body part.
The CPSC described the adjustable locking system as an “amputation hazard.”
How to identify an affected chair
Affected chairs are blue outdoor-style reclining lounge chairs, approximately 76″ long × 23″ wide × 13″ high, with a backrest that adjusts from about 13.5″ to 26.5″. The recalled model number is NP10025NY, which is printed on the front and side of the product packaging (not on the chair itself).
If you no longer have packaging, check order records, screenshots, or seller confirmation emails from online purchases made at Amazon.com or Giantex.com between August 2023 and October 2025 to confirm the model.
What Giantex and the CPSC are telling consumers
Both Giantex and the CPSC advise owners to stop using the chairs immediately. The official recall directs consumers to contact Giantex for a full refund. Giantex will either provide a prepaid return label or instruct consumers to destroy the chair (detach the headrest pillow and cut the fabric) and submit photographs as proof.
Contact details listed in the recall: phone 844-242-1885 (toll-free, anytime), email support@giantex.com, or the Giantex website’s “RECALL INFORMATION” section. See the U.S. Consumer Product Safety Commission recall notice for full instructions.
Why the design can be dangerous
The danger stems from a small gap in the locking mechanism used to set the backrest position. When the mechanism engages or moves, fingers placed near it can become trapped by the force and geometry of the parts—creating a pinch point capable of causing severe injury.
Because an actual amputation has been reported, regulators determined the defect meets criteria for an “amputation hazard.” This classification reflects both the mechanism’s potential severity and a documented injury.
Sales and distribution: how limited is the recall?
Approximately 1,155 units are included in the recall. The chairs were sold online only at Amazon.com and Giantex.com between August 2023 and October 2025 for about $75–$90. While the number of units is relatively small, the severity of the injury prompted federal action.
Because sales occurred online, buyers who purchased through third-party listings may not receive automatic notices; check order histories and product packaging carefully.
What consumers should do now
- Stop using the chair immediately. Do not attempt to adjust the backrest.
- Identify the model: Look for NP10025NY on product packaging or check order records for purchases from August 2023–October 2025.
- Contact Giantex: Phone 844-242-1885, email support@giantex.com, or visit Giantex’s recall information page for a full refund and return/destroy instructions.
- Follow the recall remedy: Request a prepaid return label or follow instructions to destroy the chair and submit photos showing the headrest removed and fabric cut.
Investigative questions raised
Key issues:
- How did the locking mechanism pass premarket safety checks, if any?
- Were there design or testing shortcomings during manufacturing in China that allowed a dangerous pinch point to remain?
- How promptly and effectively did Giantex and regulators notify affected consumers after learning of the incident?
These questions highlight broader concerns about smaller online sellers, global supply chains, and post-sale monitoring. The CPSC’s recall indicates regulators judged the hazard serious enough to require immediate consumer action (see the CPSC recall notice).
Implications for The World
Consumer safety and supply chains: The recall underscores challenges in ensuring safe product design when goods are manufactured overseas and distributed online. Regulators and retailers may seek clearer rules for adjustable mechanisms that can create pinch points.
Online marketplace reach: Marketplaces like Amazon can move large volumes quickly, but recall effectiveness depends on accurate order records and proactive outreach. Other national safety agencies may review similar reclining chairs and locking mechanisms in their markets.
Medical and social costs: Even a single amputation carries high medical, rehabilitation and psychological costs, highlighting the public-health consequences of hazardous consumer products.
Sources and further reading
- U.S. Consumer Product Safety Commission recall notice: “Giantex Recalls Lounge Chairs Due to Amputation Hazard,” May 28, 2026
- Boston 25 News coverage of the recall
If you purchased the Giantex lounge chair model NP10025NY: Stop using it now and contact Giantex at 844-242-1885 or support@giantex.com, or visit Giantex’s recall information page as directed in the CPSC notice.
